Synergy Data Analytics: Updated Terms and Policies

I. What kinds of information do we collect?

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To provide the Synergy Products, we must process information about you. The types of information we collect depend on how you use our Products. You can learn how to access and delete the information we collect by visiting your Synergy Data Analytics Settings.

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1. Things you and others do and provide

• Information and content you provide.
  We collect the content, communications, and other information you provide when you use our Products. This includes when you sign up for an account, upload or share data, and communicate with others. Content may include metadata, such as timestamps or device information. Our systems automatically process your content and communications, as well as those provided by others, to analyze context and content for the purposes described below.

• Data with special protections.
  You may choose to provide information about your background, health, or other sensitive details. Such information could be subject to special protections under the laws of your country.

• Networks and connections.
  We collect information about the people, accounts, and organizations you interact with through Synergy Products. If you choose to sync or import contacts from your device (e.g., address books or call logs), we use this for features like helping you and others find connections and for other purposes listed below.

• Your usage.
  We collect information about how you use our Products, such as the types of content you interact with and the frequency or duration of your activities. For example, we log when you last accessed our dashboards or which visualizations you viewed.

• Information about transactions made on our Products.
  If you use our Products for purchases or other transactions, we collect information about these events (e.g., payment method, transaction date, shipping, and contact details).

• Things others do and information they provide about you.
  We also receive and analyze content, communications, and information that other users provide when they use our Products—this may include information about you, such as when another user shares data that references your account or organization.

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2. Device Information

As described below, we collect information from and about the computers, phones, and other connected devices you use with our Products. We may combine this information across your devices to provide a consistent experience.

Information we obtain from these devices includes:

• Device attributes: Details like operating system, hardware/software versions, available storage, and browser type.

• Device operations: Information about operations performed on the device, such as window focus or mouse movements (which help us detect bots).

• Identifiers: Unique device IDs and other identifiers associated with the same account or device.

• Device signals: Bluetooth signals, and information about nearby Wi-Fi access points, beacons, and cell towers.

• Data from device settings: Information you allow us to receive through device settings, such as access to GPS location, camera, or photos.

• Network and connections: Information like your mobile operator or ISP, language, time zone, phone number, IP address, and connection speed.

• Cookie data: Data from cookies stored on your device. Learn more in our Synergy Cookies Policy.

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3. Information from partners

Third-party partners (e.g., advertisers, developers, publishers) can send us information through Synergy Business Tools (our APIs, SDKs, or tracking pixels). This includes data about your activities on their websites or apps—such as device details, pages viewed, and purchases. These partners are required to have lawful rights to collect, use, and share your data before providing any of it to us.

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II. How do we use this information?

We use the information we have (subject to your choices) to provide and support Synergy Products and related services, as described below and in our Synergy Terms.

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1. Provide, personalize, and improve our Products

• Product delivery and personalization:
  We use the information to deliver our Products, personalize features and content, and make suggestions for you (e.g., relevant dashboards or analytics). We also use your connections, preferences, and activities to personalize your experience across Synergy Products.

• Information across Synergy Products and devices:
  We connect information about your activities on different devices to provide a consistent experience. For example, we can suggest customized data views or automatically fill in your details on multiple Synergy dashboards.

• Location-related information:
  We use location details (when enabled) to personalize your experience, such as showing you relevant business data based on your region.

• Product research and development:
  We use the information for research and to improve existing features, and also to develop new ones.

• Ads and sponsored content:
  Where applicable, we use your information to select and personalize ads, offers, or other sponsored content displayed within Synergy Products.

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2. Provide measurement and analytics services

We use the information we have (including your activity across third-party websites) to help partners understand the effectiveness and reach of their initiatives, and to provide aggregate analytics.

3. Promote safety, integrity, and security

We use the information to verify accounts, detect and prevent spam or other malicious activity, and maintain a safe environment across Synergy Products.

4. Communicate with you

We use the information to send marketing communications, inform you about our Products, and update you on our policies and terms. We also use it to respond when you contact us.

5. Research and innovate for social good

We use the information (possibly in collaboration with research partners) for projects beneficial to general social welfare, technological advancement, or public interest.

III. How is this information shared?

1. Sharing within Synergy Products

When you share information using our Products, you control who sees the content. Your public or shared content can be seen by others within your organization or network, depending on settings you choose.

2. Content others share or reshare about you

Others may share information about you (e.g., tagging you in a dataset). If you’re uncomfortable with what has been shared, you can report it or adjust your settings.

3. Information about your active status

People within your organization or network can see signals indicating if you are currently active or recently active on Synergy Products.

4. Third-party apps, websites, and integrations

When you use third-party services that integrate with Synergy Products, those services may receive your public profile or other data you choose to share. Any data they collect is governed by their own terms and policies, not ours.

5. New owner

If ownership or control of all or part of Synergy Products changes, your information may be transferred to the new owner.

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6. Sharing with third-party partners

• Partners using our analytics services: We share aggregated statistics that help people and businesses understand how users interact with their shared content.

• Advertisers: We may provide reports about the demographics or behaviors of users who see ads, but do not share information that personally identifies you without your permission.

• Measurement partners: We share information with companies that aggregate data to provide analytics or measurement reports.

• Partners offering goods and services: If you subscribe to paid content or services within Synergy Products, the provider receives information necessary to complete the transaction (e.g., contact details).

• Vendors and service providers: We share information with vendors who support our business (e.g., hosting services, payment processors, or analytics).

• Researchers and academics: We may share information for research that fosters innovation and benefits public interest.

• Law enforcement or legal requests: We share data with law enforcement in response to valid legal processes or to prevent harm as required by law.

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IV. How do Synergy Products work together?

Synergy Data Analytics may share infrastructure, systems, and technology with affiliated services (if any exist under the Synergy brand) to provide an integrated experience. This helps us understand and improve usage patterns and maintain a secure environment.

V. How can I manage or delete information about me?

We provide tools so you can access, rectify, or delete your data in your Synergy Data Analytics Settings. We store data until it’s no longer necessary to provide our services or until you request deletion—whichever comes first.

• When you delete your account, we delete content you have posted, though some information may remain if others have shared it or if required for legal/operational reasons.

VI. How do we respond to legal requests or prevent harm?

We access, preserve, and share your information with regulators, law enforcement, or others when we have a good-faith belief the law requires it, or to:

• Detect and address fraud or illegal activity

• Protect ourselves, you, or others from harm

• Enforce our Terms of Use or other policies

Information may be preserved for an extended period when it is subject to a legal request or obligation.

VII. How do we operate and transfer data globally?

Where applicable, we may transfer, store, and process your information in the United States or other countries outside of where you live, for the purposes described in this policy. We rely on standard contractual clauses or applicable legal frameworks to ensure lawful data transfers.

VIII. How will we notify you of changes to this policy?

We’ll notify you before making significant changes to this policy and give you an opportunity to review the revised policy before continuing to use our Products.

IX. How to contact us with questions

If you have questions about this policy or privacy practices at Synergy Data Analytics, you can contact us as follows:

Synergy Data Analytics, LLC.
ATTN: Privacy Operations
Miami Doral